We are committed to providing good service whilst minimising our impact on the environment by ensuring that our day-to-day operations promote and implement responsible environmental practices and continual improvement. Initiatives include waste management by segregation for recycling, containment and collection by nominated contractors, use of recycled materials and sourcing low impact cleaning products.

In addition lighting efficiency is provided through low energy compact halogen bulbs throughout the hotel.


We are committed to caring for our customers, employees and assets by maintaining high standards of health and safety at all times. This includes overall food safety systems, hygiene and sanitation standards as well as various security and safety initiatives that implemented by the hotel team.


Castlecary is committed to providing a good experience tailored to every customer, and endeavour to makes itself accessible to all. The hotel provides full wheelchair access to the entire ground floor, and 1 lift that enables wheelchair access to all public areas. One of our Club guest rooms have been specifically modified for disabled users and staff are fully trained in evacuation procedures.


We are committed to working with business partners who share the values of corporate responsibility and whenever possible we try to work with local and independent suppliers to reduce environmental impact and to support economic growth within our region. Key areas where local suppliers are used include food, beverage, stationery, branding and printed materials.